Diamond Suites and Residences offers their customers
the best products they can give. The researchers recommend for Diamond Suites
and Residences management should be ready for adjustments and new products to
serve their customers better for them to outmaneuver their competitors.
Customer complaints should be well respected and be more focused to by the
management in order for the hotel’s customers to be satisfied by their
products. We recommend the management to train their staffs in handling their
customers with outmost care and respect.